In this session, we’ll present practical options for improving workflow by having a firm examine if they first have the right team members, well-defined processes and properly implemented technology to ensure that a firm is ready for future growth. Clinging to the same methods year after year will not bode well for future business growth and understanding the changing landscape. As clients become more sophisticated users of technology, they are demanding the same from their vendors, including your law firm. The “ostrich” approach (i.e. sticking your head in the sand and refusing to recognize future business demands) is going to rapidly hurt your business. This session will discuss in part, but not solely focus on topics like practice management, efficient billing processes, alternative revenue options, developing well thought organizational tools, artificial intelligence, and embracing automation.